Shipping Policy
Shipping Policy
We are committed to providing a smooth, reliable, and transparent shipping experience for every customer. Please review the details of our shipping process below.
Processing Time
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All orders are processed within 2–4 business days.
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Orders placed on weekends or holidays are processed the next business day.
Shipping Times
Shipping times vary by destination. Typical delivery windows are:
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Domestic: 7–15 business days
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International: 10–20 business days
During busy seasons, holidays, or customs inspections, delivery times may be slightly longer.
Shipping Costs
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Shipping rates are calculated at checkout based on your location and selected shipping method.
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We strive to offer fair and competitive rates.
Order Tracking
Once your order has shipped, you will receive an email containing:
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Your tracking number
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A direct link to track your package through the carrier’s website
You can monitor your delivery at any time.
International Shipping
We ship to most countries worldwide.
Please note:
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Customs fees, import taxes, or duties may apply depending on your country
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These charges are the responsibility of the customer
Shipping Delays
In some cases, orders may be delayed due to factors such as:
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Severe weather
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Carrier delays
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Customs processing
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Seasonal volume
If a significant delay occurs, we will notify you as soon as possible.
Missing or Damaged Items
If your order arrives damaged, incomplete, or has not arrived within the expected timeframe, please contact us immediately at shopwithturner@gmail.com.
We will work with the carrier to resolve the issue and ensure you receive your item.